Shop Curated Luxury | REKICK Australia – Page 2

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

1. Defective or Damaged Products

Every item undergoes a rigorous quality inspection by Lucy and our expert team before being shipped to you. In the unlikely event that you receive a faulty or damaged product, please contact us with images of the item within 7 days. We will prioritize a replacement or issue a full refund to your original payment method.

2. Items Lost in Transit

We are committed to getting your new favorite bag to your doorstep efficiently. While most orders arrive within our posted timeframes, external factors such as customs inspections can occasionally cause delays. If your delivery exceeds our displayed timeframe by more than 10 business days, please reach out. We will gladly send a replacement order or provide a full refund.

3. 7-Day Satisfaction Guarantee (Returns)

We want you to truly love your RE:KICK find. If you are not completely satisfied with your product, you are eligible for a return within 7 days of receiving it. To be eligible, items must be in their original, unused condition. Please reach out to us to initiate the process. We're here to help!

4. Lost or Stolen Packages

REKICK is not responsible for lost or stolen packages once they are confirmed as "Delivered" to the address provided at checkout. Upon inquiry, we will provide full delivery confirmation, including date, tracking number, and carrier information, to assist you in your investigation with the local postal service.

Generally, most of our products are eligible for returns. However, for health and safety reasons, earrings are considered Final Sale and cannot be returned or exchanged due to hygiene standards.

Additionally, certain promotional or clearance items may also be non-returnable. To ensure transparency, these items will be clearly marked as "Final Sale" on the product page before you complete your purchase.

Please note: * We recommend choosing carefully before checking out.

If an item arrives damaged or faulty, please contact us immediately, as these are covered under our warranty regardless of their sale status.

We pride ourselves on speed! We dispatch orders daily before 11:00 AM and guarantee that your package will be shipped within 12 hours of order placement.

Once your order is on its way, you will receive a confirmation email with tracking details. We partner with Australia Post to ensure reliable delivery. Depending on your location and chosen shipping method (Standard or Express), delivery typically takes 1–7 business days.

Our products are sourced through established international retail and distribution channels to ensure premium quality and value.

We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Account

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Quilted Camera Bag – Gold Hardware & Tassel Icon

Crystal Safety Pin Planet Earrings - Silver

Envelope Medium Bag - All Black

Classic Brown Men's Crossbody - Premium Gift

Lou Camera Bag - All Black / So Black

Vintage Button Studs - White & Gold

Crystal Emblem Studs

Mini Enamel Emblem Studs - Black & Rose Gold

Crystal Halo Studs - Silver

Pocket Organizer Wallet - Monogram

Pocket Organizer Wallet - Midnight

The Everyday Set 219

The Classic Set 229

The Two Bag Set 229

The Essentials Set 199

The His & Hers Set 319

Nylon P Multi Way Bag

Dome Satchel Handbag

Monogram CarryAll PM Canvas Bag

Vintage Jacquard Asymmetric WOC

Quilted Top Handle Vanity Case

Vintage Arc Oval Sunglasses (Brown)

Frequently asked questions

1. Defective or Damaged Products

2. Items Lost in Transit

3. 7-Day Satisfaction Guarantee (Returns)

4. Lost or Stolen Packages

Country/Region

Country/Region

Shop All

Quilted Camera Bag – Gold Hardware & Tassel Icon

Crystal Safety Pin Planet Earrings - Silver

Envelope Medium Bag - All Black

Classic Brown Men's Crossbody - Premium Gift

Lou Camera Bag - All Black / So Black

Vintage Button Studs - White & Gold

Crystal Emblem Studs

Mini Enamel Emblem Studs - Black & Rose Gold

Crystal Halo Studs - Silver

Pocket Organizer Wallet - Monogram

Pocket Organizer Wallet - Midnight

The Everyday Set 219

The Classic Set 229

The Two Bag Set 229

The Essentials Set 199

The His & Hers Set 319

Nylon P Multi Way Bag

Dome Satchel Handbag

Monogram CarryAll PM Canvas Bag

Vintage Jacquard Asymmetric WOC

Quilted Top Handle Vanity Case

Vintage Arc Oval Sunglasses (Brown)

Frequently asked questions

1. Defective or Damaged Products

2. Items Lost in Transit

3. 7-Day Satisfaction Guarantee (Returns)

4. Lost or Stolen Packages